Terms and Conditions

Terms and Conditions

Welcome to Budget Depot! This website is operated by Budget Depot. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website and purchasing our products, you agree to be bound by these Terms. Please read them carefully before using our services.

In these terms and conditions, the expressions “we”, “us” and “our” are a reference to Budget Depot.

1. Acceptance of Terms

By using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or purchase our products.

2. Products

a. Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the descriptions, images, or other content on our website are completely accurate, complete, reliable, current, or error-free.

b. Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order, or to divide orders for shipment.

3. Orders and Payment

a. Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason.
b. Payment: Payment for products must be made in full at the time of purchase. We accept Visa and Master cards. All prices are in Australian dollars (AUD) and are subject to change without notice.
c. All payments are handled by a secure payment gateway provider and will appear on your account statement as coming from Budget Depot.

You must ensure you provide your correct billing details when checking out, as incorrect information may delay your order. If we cannot complete your order, some items cannot be shipped or we reject your order, we will refund you using the original payment method used for the order. Please
be aware that refunds may take several business days to appear on your statement.

4. Shipping and Delivery

a. Shipping: We offer shipping to various locations within Australia. Shipping costs and delivery times vary depending on the destination and shipping method chosen. Delivery times are estimates and not guaranteed.
b. Our delivery partners will deliver your order using the name, address and telephone details you provide us with when completing your order. We are not liable for any mis-delivery due to inaccurate delivery details provided by you.
c. All deliveries will require signature on receipt.

d. Risk of Loss: All products purchased from our website are made pursuant to a shipment contract. The risk of loss and title for such products pass to you upon our delivery to the carrier.

5. Returns, Refunds

a. We do not accept returns due to change of mind. However, we will gladly accept a return of faulty/ incorrect products provided:

•  you contact us within 7 days of dispatch of the products; and
• the products are returned in original condition,  and sealed (unless the products are faulty).
• Please note once the 7 day period has passed, we will not accept any return of products.
• If you are returning the products because:
• you received incorrect products, we will at our option, either replace the incorrect product or we will refund you;
• you received faulty or damaged products, we will at our option, either provide you with a replacement or we will refund you.
• We take care in packaging all orders securely, however, occasionally boxes may be damaged while in transit, we do not offer refunds or replacements on products
  if only its packaging is damaged.
• A return label will be emailed to you and the parcel will need to be dropped off at a post office.

Unless we reasonably determine the product is being returned due to our error or
product fault:

• you are responsible for any shipping charges on returned products; and
• we will not refund you the delivery fee originally paid.

You must ensure you obtain proof of postage and tracking to cover the unlikely event that the parcel is not returned to us.
To request a refund, please contact the customer service team at hello@budgetdepot.com.au and quote your order number. We will assess all claims individually and if we approve your return for a refund, we will credit the purchase price for that product using the original form of payment used to make the purchase.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Budget Depot and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

7. Liability

Budget Depot is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Budget Depot, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorney fees, arising out of or in any way connected with your use of our website or products.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new Terms.

10. Contact Information

•  If you have any questions or concerns about these Terms, please:
•  email us at hello@budgetdepot.com.au
•  write to us via our Contact Us form;
•  message us between 10am and 5pm (ACST) weekdays via Facebookor (@budgetdepot) Instagram (@budgetdepotau)